Effective Date: 19-01-2024
Thank you for shopping at theComputerstore.online. Our Refund Policy outlines the terms and conditions regarding returns and refunds for products purchased on our Website.
1. Returns:
1.1 Eligibility:
- To be eligible for a return, the item must be unused and in the same condition as received. It must be in the original packaging.
1.2 Return Period:
- You have [number of days, 7 days] from the date of delivery to initiate a return.
1.3 Replacement Period
- You have [number of days, 2 days] from the date of delivery to initiate a return.
2. Refunds:
2.1 Refund Process:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed to the original method of payment within 5-6 business days.
2.2 Exclusions:
- Certain items, such as gift cards and downloadable software, are not eligible for refunds.
3. Return Shipping:
3.1 Return Shipping Costs:
- The customer is responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.
3.2 Return Address:
4. Damaged or Defective Items:
4.1 Damaged or Defective Products:
- If you receive a damaged or defective product, please contact us within [number of 7 days] of receiving the item for further assistance.
5. Contact Us:
If you have any questions or concerns about our Shipping or Refund Policy, please contact us at:
TheComputerStore.Online BRO-IAN Building, G S ROAD, POLICE BAZAR, Shillong, Meghalaya, India. 793001 Email: thecomputerstore@live.in Phone: (+91) 9436104462
11-03-2024
